Preparing for launch in Istanbul

Transfers that are booked, dispatched and accounted for.

JetTransfer is a booking and dispatch platform for private ground transfers — airport pickups, hotel transfers, city tours and intercity trips. A hotel or agency books the trip. It goes only to drivers who are on shift, in range, and permitted to drive a vehicle with enough seats. Everyone involved can see where it stands until the passenger is delivered.

Talk to us See how it works

A trip in progress on the map, approaching Beşiktaş.

Why we built it

Most transfers are still arranged in a chat window.

A guest needs a car at 06:40. The front desk messages a driver they know. He might be free, and the car he is in might have enough seats. Nobody records the price that was agreed, nobody knows the trip happened until someone asks, and when the passenger list matters — at the airport, in an inspection — it is on a scrap of paper.

Capacity is guessed

Six passengers get sent a four-seat car, and the mistake surfaces at the kerb rather than at booking time.

Status is a phone call

Whether a driver accepted, arrived or finished is knowable only by asking somebody.

Nothing is written down

The agreed price, who booked it and which passengers travelled leave no record anyone can go back to.

How a booking works

Four steps, and none of them are a phone call.

The booking flow asks for what a driver actually needs to do the job, and refuses to submit a trip that cannot be served.

Choose the shape of the trip

Instant or scheduled; a single transfer, a multi-day booking, a city tour or an intercity run. The rest of the form follows from this — a city tour asks for stops, an intercity trip asks for the leg.
Route and time

Pickup and drop-off with address autocomplete, saved places for the addresses you use constantly, and a map picker when an address will not do. Intermediate stops are kept separate from the endpoints, so a route can be reused without disturbing where it starts and ends.
Vehicle and passengers

Passenger count, vehicle class and how many vehicles. Where a group is larger than one vehicle can carry, the booking is split into linked trips across vehicles rather than quietly overfilling one.
Review and send

The price you are offering, the route, the capacity and anything still missing, in one panel. Drafts autosave as you go, so a booking half-built on a phone at the desk is still there afterwards.

Dispatch

The offer only goes to drivers who can actually take it.

A trip is not broadcast to everyone with the app. It is offered to drivers who pass every one of these at the moment of dispatch — which is the difference between an offer and a guess.

On shift: The driver is online, or still owes someone a trip they accepted.

In range: Near enough to the pickup to make the time, ranked by distance and airport queue position where one applies.

In a vehicle: Drivers say which vehicle they are in. A vehicle can only be driven by one person at a time, so two drivers sharing a van are never both offered its seats.

Permitted to drive it: The company grants which drivers may drive which vehicles. A permission withdrawn is an offer not made — rather than an offer accepted and then refused.

Enough seats: Vehicle capacity is checked against the passenger count before the offer, not after.

Offering Tomorrow · 06:40

Istanbul Airport (IST)Arrivals — staging point

Beşiktaş, IstanbulHotel entrance

6 passengers Sprinter · 8 seats 1 vehicle

Offered only to drivers who are On shift In range In a vehicle Permitted to drive it Carrying enough seats

The five conditions dispatch applies before a trip is offered.

The first driver to accept takes the trip. If nobody does, the booking is not left hanging: it returns to the dispatcher to place by hand or to reissue.

Where a trip is, at any moment

Offering → Accepted → Waiting → In progress → Completed

Both the booker and the driver watch the same trip move through those stages, live, with the driver's position on the map while it is running. A cancellation releases the driver and the vehicle immediately.

Passengers

The manifest the driver needs, and nothing more than that.

Turkish passenger transport requires a name, a nationality and an identity document for every passenger, and the driver is the one at arrivals holding the sign and checking documents at the door.

Held encrypted

Identity document numbers are encrypted at rest. They are not part of the ordinary booking record and are not visible to everyone in a company.

Disclosed narrowly

A driver can read the identities for a trip they are assigned to, and nothing else — not the company's passenger history, not another driver's trip.

Every reveal is recorded

Each disclosure writes an audit entry naming the driver, the passenger and the time. If the record cannot be written, the documents are not shown.

Erasure that actually erases

Retention policies remove identity data on schedule, with the deletion enforced in the database rather than trusted to the application.

JetTransfer does not file passenger data with the Ministry on an operator's behalf. Drivers collect and present identity themselves; what the platform does is hold it properly and hand it to the right person at the right moment.

Work that repeats

The same trip, next Tuesday, and every Tuesday.

Templates

Keep a booking you make often — route, vehicle class, passenger count — and start from it instead of from an empty form.

Recurring schedules

Daily or weekly crew runs generated ahead of time, so the booking exists before anyone has to remember it.

Holiday calendars

Dates a recurring run should skip, kept per company, so a public holiday does not create a car nobody needs.

Who it is for

Three sides of the same trip.

05:04

DriverNew offer

Sabiha Gökçen (SAW)Tomorrow 05:20

KadıköyHotel entrance

Passengers4

VehicleVito · 6

Offered₺1,850

Distance38 km

AcceptDecline

The driver’s offer

09:12

Booking deskToday

IST → BeşiktaşIn progress

06:40 · 6 pax · Sprinter · Ahmet K.

SAW → KadıköyOffering

Tomorrow 05:20 · 4 pax · Vito

Taksim → ISTAccepted

Tomorrow 09:15 · 2 pax · Vito · Murat Y.

Şişli → BodrumCompleted

Yesterday · 3 pax · Sprinter

The desk that books

06:38

DriverPassengers

Elena R.Passport

Romania · •••• 4821

Marco B.Passport

Italy · •••• 7130

Sofia B.Passport

Italy · •••• 7131

Opening these writes an audit entry naming you, the passenger and the time.

At arrivals

Identity documents stay masked until the assigned driver opens them, and every reveal is recorded.

Hotels and agencies

Book for guests, reuse routes, see what is running today and what is coming, and keep a record of what was arranged and by whom.

For companies →

Transfer companies

Run vehicles and drivers, decide who may drive what, and dispatch or override by hand when a trip needs a person to place it.

Fleet and dispatch →

Drivers

Offers that fit the vehicle you are actually in, the passenger details you need at arrivals, and a clear view of the trip you accepted.

For drivers →

Payment

We do not touch the money.

The booker states the price they are offering for the trip, the driver accepts it or does not, and the two settle directly. JetTransfer does not collect, hold or process payment. What the platform keeps is the record of what was agreed, attached to the trip it belongs to.

Questions

Straight answers.

Is it available today?

Not yet. We are preparing for launch in Istanbul, with Antalya, Izmir and Bodrum to follow. If you run transfers in any of those and want to be early, write to us.

Which languages does it work in?

Turkish and English throughout — the apps, and the notifications the platform sends. A person's language follows their account rather than the device that happens to be in their hand.

Do drivers need a particular kind of vehicle?

No. Vehicles are registered with their class and seat count — from a Vito to a Sprinter, minibus or coach — and capacity is matched to the booking. What matters is that the vehicle is registered to the company and the driver is permitted to drive it.

Can one company see another company's bookings?

No. Every booking, driver, vehicle and passenger belongs to one company, and requests are refused across that boundary rather than filtered after the fact. How isolation works →

What happens when nobody accepts a trip?

It stops being offered and comes back to whoever is dispatching, who can place it with a specific driver or reissue it. A trip is never left looking accepted when it is not.