For drivers
You tell the app which vehicle you are driving today. Everything else follows from that — the trips you are offered, the seats you are assumed to have, and whether the van is yours this shift or someone else's.
Getting offers
Pick from the vehicles your company has permitted you to drive. If somebody else is already out in that one, the app tells you who has it rather than letting you both think it is yours.
Offers reach you when you are online and near enough to the pickup to make it. Going offline hands the vehicle back for the next driver — unless you are mid-trip, in which case it stays yours until the passenger is delivered.
You see the route, the time, the passenger count and the price offered before you decide. The first driver to accept takes the trip; declining costs you nothing and does not strand the booking.
Move the trip through waiting, in progress and completed as it happens. The booker sees the same stages you do, so nobody has to call you to ask where you are.
Sharing a vehicle
Company vehicles get shared across shifts, and that is where dispatch usually goes wrong: two drivers pointing at the same van, both offered the same six seats.
Whoever is on shift and pointing at the vehicle holds it. The other driver is told it is taken, and by whom.
No expiry to wait out and no dispatcher to call — the van becomes available to the next driver the moment you finish.
If you still owe a passenger a trip, going offline does not hand your vehicle to anybody else.
Come back on shift and you are still in the vehicle you picked, if nobody took it while you were away.
At arrivals
You are the one holding the sign and checking documents at the door, so you get the manifest for the trip you are assigned to: names, nationalities and identity documents for the people you are carrying.
Trips are shown with what the booker filled in — the arrival reference, the staging point, notes for the stop — rather than making you phone the desk for the parts that were left out of the message.
Payment
The price is stated in the offer before you accept it. JetTransfer does not collect, hold or take a cut of the fare — it records what was agreed, so there is something to point at if anyone remembers it differently.
Joining
Vehicles and permissions belong to the transfer company you drive for, so that is who adds you. If you run your own vehicles and want to be on the platform when it launches in Istanbul, write to us directly.